FAQ


At what age can my child use Eco-kids?
Eco-kids is recommended for children over 3 years old.
 

When should I change my toothbrush?
Dentists advise to change toothbrush every 2 to 3 months.
 

What are the delivery times ?
In order to optimize our prices and the quality of our products, we decided to minimize the intermediaries between you and the producers. So we work with international suppliers which leads to delivery times that can be quite significant. On average, delivery times for France are two to four weeks. Our products crossing borders, they can sometimes be subjected to administrative constraints which can lengthen by two weeks the delivery times.
  

I received only one item on 3 of my order, is this normal?
Our supplier partners are located in various regions of the planet, so it is very likely that an order consisting of several items will be delivered separately. These packages can arrive with a few days of shift.
 

How are your packaging made?
Most of our products are delivered in biodegradable packaging. Although we have made sure to minimize it as much as possible, it may happen that some of our plastic products have been used. We are actively working with our suppliers to find alternative ways. In the meantime, we are counting on your eco-responsibility to recycle any non-biodegradable product.


 Do you have any other questions? You can send us an email to:

 contact.ecoteeth@gmail.com